Congratulations! You’ve done a great job of putting your business online! But what’s next?
‘’Wait, there’s more to do?’’
Absolutely. You might think you’re already there, but this is actually just the start.
‘’Isn’t my business going to succeed right away once it goes online?’’ Frankly, it doesn’t work that way. As a small business owner, you must think outside the box!
To catch up with the latest business trends, it’s important to be active on different online platforms and do useful research in the market. With the number of internet users increasing rapidly, you must have a great strategy if you want your business to succeed, whether domestically or even globally.
Global social media statistics research shows that social media users grew from 4.2 billion in January 2021 to 4.62 billion in January 2022 (10.1% growth YOY) and to 4.72 billion in January 2023, accounting for a 3% growth of +137 million users YOY. With more growth predicted over the rest of the year.
Realizing this information, you might feel excited because there’s going to be a huge audience that awaits your business. So, how do you get these potential customers to notice you? By making sure they see you and are aware that your business exists.
Do you want to know an important factor that drives a business to succeed in the digital world? It’s simple—an online presence.
An online presence is a form of individual or business existence that can be found online. It is the existence of a person or company in the digital world through different online search platforms.
Your business’s online presence can come via your website, social media accounts, online publications, associations with online groups, and so on. Creating an online presence is crucial if you don't want your business to be left in the dust.
Picture yourself as the customer. When you look for products or services, wouldn’t it be easier to just search for something online and near you (considering we’re still barely recovering from the pandemic)?
How often do websites and good reviews impact your buying decision? How many times have you checked on businesses or stores that are popular all over the internet because of their content and activities? That’s how impactful an online presence can be.
So why is it important to grow your business presence online? Here are some of the top reasons:
To achieve its full potential, here are some of the most helpful tips you might want to follow to strengthen the online presence of your business:
When potential customers look up a business, who doesn’t like browsing through a well-managed, informative, and updated website or social media page? Surely no one! Start boosting your online presence by filling your platforms with creative content for your customers and prospects.
Once you’ve successfully made your way into the online world by building up a business website and your Facebook, Twitter, or Instagram accounts, it doesn't stop there. You need to keep them updated for your visitors and followers.
"How do I do that?"
Think of your target audience. What kind of products are you selling? What services do you offer? What differentiates you from your competitors? Be confident and show them why they should choose your brand over others.
You should keep your content related to your brand identity. That way, you’re able to showcase your business, and more potential clients will flock to you (unless your competitors do it better).
On the other hand, SMM (Social Media Management) could take up most of your time. One cost-effective solution to this is to hire a Virtual Assistant (VA). By having a VA manage your social media accounts, you can laser-focus on your business's core planning and strategies.
Allow yourself to get creative and be unique with what you put out there. People love good content. Learn all about the different types of content and choose wisely what fits your business. It can be in the form of posts, blogs, articles, videos, infographics, memes, and many more.
Fun Fact: A whopping 95% of B2B service and product buyers admit that they view content as a trustworthy marker when evaluating a business.
If you were a potential customer and you scrolled through a dry and outdated business page online, wouldn’t you lose interest too? That’s why content is essential. It keeps the timeline active, which results in more engagement.
This is one of the most common methods used by small business owners. Paid advertisements not only increase engagement but also help with sales. Your target audience can easily notice your brand through a paid ad because it directly appears on their social media feed. Once you’ve gained their interest, get ready for the leads to come in. Don't forget to prepare your customer service for this, too.
You can set a budget for paid ads depending on how much you can afford to invest and how long you want the ad to run. With a decent budget, you can probably run a 7-day ad and get a good number of leads.
According to Statista's Amazon advertising revenue 2017-2027:
"In 2022, Amazon reported $37.74B in revenue generated through advertising sales. A year earlier, the figure was roughly seven billion lower. This figure is expected to further grow to reach $70.8B by 2027."
Local SEO is a search engine optimization (SEO) strategy that helps your business be more visible in local search results. Any business that has a physical storefront or serves a geographic area can benefit from local SEO.
SEO plays a huge part in your business online, and Local SEO is another branch of it.
While traditional SEO focuses on improving your business's online presence on a national or global scale, local SEO allows you to capture local search territory to connect with local searchers in your area.
You have to know how Google and other search engines work to truly understand SEO. If you’re new to this, you can always seek consultation from professionals and experts who can do the job for you.
‘’Near me’’ searches have also become super relevant in today’s time. Most people want immediate results and go to the closest place they can find, that can cater to their needs and wants. If you rank higher than your competitors in "near me" searches, there is a high chance potential customers will choose you right away. This is truly a game-changer in the digital market scene.
Give your prospects and customers a reason to trust your brand. Once they experience great service, they will likely buy (or repeat buying) from you. This helps you gain positive reviews that can help your brand further.
Auto-generated replies might save you time, but they're a turn-off for other customers. If you do this, make sure you back it up with a prompt live chat service. That way, you can keep them engaged. Remember to take note of customer complaints and use it to improve your business. If you show your enthusiasm to fix the problem they encountered, you’ll be able to earn credibility. Happy clients keep the business booming!
To summarize, here are the top things that you can do to jumpstart your business's online presence:
Applying these strategies can heavily influence how fast and big your business’s online presence can grow over time and create a path to success. In today's online world, it is safe to say that every small business's success starts with a good online presence.
If you need help with your website and SEO, contact us for a free consultation.